Helpful Information

US TARIFFS

U.S. customers, please note: the seller fully covers the US import tariffs. You will not be required to pay any additional fees upon delivery.

 

SHIPPING

Free worldwide shipping included. Orders are shipped within 1–3 business days after payment has cleared (Friday and Saturday are non-business days). All orders are sent via EcoPost fast shipping service (typically 7–14 business days to most destinations) and include full tracking information.

 

PAYMENTS

All prices are listed in U.S. Dollars (USD).

Payment must be received within three business days of purchase. Orders that remain unpaid after this period will be canceled. Items will be shipped after payment has cleared. You will receive a confirmation message once your order has been dispatched.

 

RETURNS

Returns are accepted within 14 days of delivery.

Items must be returned in their original condition and carefully packaged. Once the returned item has been received, a full refund of the item price and original shipping cost will be issued.

The customer is responsible for return shipping costs.

 

CANCELLATIONS

Orders may be canceled within two days of purchase. Exchanges are not accepted.

Cancellation requests, address updates, or order modification requests must be submitted through the direct email.

 

IMPORTANT

• Please ensure that your shipping address is correct. If a package is returned due to an incorrect address, an additional shipping fee will be required for reshipping.

 

• Packages returned as unclaimed will incur an additional shipping fee if reshipped. If the customer prefers to cancel the order, a refund will be issued minus the original shipping cost.

 

• International buyers are responsible for any customs duties, taxes, or import fees imposed by their country. The seller fully covers only U.S. import tariffs.

 

• Delivery times do not include any delays caused by customs inspections. The seller is not responsible for delays caused by customs processing, postal strikes, holidays, or other circumstances beyond their control.

 

• If an item is lost in transit (not delivered within two months of the shipping date) or arrives damaged, you may choose either a full refund (including shipping costs) or a replacement, subject to availability. Please provide photographs of the damaged item and its packaging when applicable.

 

• Colors may vary slightly between online viewing and the actual artwork due to differences in monitor and device settings. If you are dissatisfied because of a significant color discrepancy, please contact me to arrange a return and refund.